What We Collect and Why We Collect It
When you open an account with us, we collect the registration details you submit — name, contact number, and email address. When you deposit or withdraw using JazzCash, Easypaisa or Raast, we also record transaction references and wallet identifiers to verify the payment and match it
-
1
to your account. We do not store your full JazzCash or Easypaisa PIN; that stays within those apps. Device data — browser type, operating system, IP address — is logged automatically to protect your account from unauthorised access. We use this data to process your requests,
-
2
run identity checks where local law requires them, and improve how the lobby performs on your device. Data shared with payment processors is limited to what those processors need to complete the transaction. We do not sell your personal information to third parties for marketing. Retention
-
3
periods vary by data type: account registration data is held while your account is active and for a period after closure as required by applicable law in eligible regions. You can request a copy of your stored data or ask us to delete it by contacting
-
4
our support team — details are in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.